A recent study by MindTake Research confirms once again: VoIP and cloud telephony solutions have arrived in Austrian companies! 39% of the domestic business people surveyed are already using IP telephony – and the trend is rising sharply, as one in eight companies with a traditional telephone system plans to switch to all-IP telephony in 2022.
A look at the post-coronavirus working
world makes it clear that home offices and hybrid working models are here to stay. The rapid digitalization of the working world brings numerous russia phone number library benefits and advantages – but at the same time also new demands on communication and collaboration.
Because it shouldn’t make any difference to callers whether the customer service team is working from their office desk or from their kitchen table at home. A ensures excellent accessibility and high efficiency even in the digitalized working world : regardless of the current work location and device, calls can be made as if they were in the office – direct dialing and call forwarding included.
Cloud telephony study: How fit are Austrian companies for the hybrid working world of the future?
The high value of a flexible, easily scalable telephone system is also increasingly recognized in Austria.
But how many domestic companies will actually rely on a VoIP or cloud telephony solution in 2022 ?
In the first “Cloud Telephony Monitor” by commissioned by yuutel, a total of 250 telephony managers in Austrian companies were surveye in spring 2022 about the use of a VoIP or cloud telephony solution. According to Statistics Austria. The survey was weighte according to the number of employees in the companies.
The three most important findings on cloud telephony usage in Austria
The use of cloud telephony is already high.
39% of the companies surveye already use a VoIP or cloud telephony solution. Of these, just over a third (37.3 percent) use a VoIP telephone system that is hoste in the cloud (cloud telephone system).
Three out of four companies are ready to switch.
75 percent of companies that do not currently use an tppear on my business crit reports, but so far i haven’t seen IP telephony solution can basically imagine switching to a VoIP or cloud telephone system in the future. 12.3 percent of those companies that currently still use analogue or ISDN telephone connections want to switch to an IP-base telephony solution by 2022.
Cloud Telephony Monitor 2022: Download all study results for free
You can download the complete results volume for the australia data Cloud Telephony Monitor 2022 from yuutel and MindTake-Research free of charge as an interactive PDF.
The first Austrian cloud telephony monitor provides insightful insights into
- the state of digitalization,
- the preferre communication channels,
- as well as current data on the use of VoIP or cloud telephony solutions