We have significantly improved Call from website instagram data the function of calling from forms on your site. Previously. This only worked with regular submit forms. But now you can connect any form to a callback!
A callback from a form on the website allows you to receive calls when clients fill out a form with a phone number. This can be a form “Leave a request”. “Request for consultation”. Etc.
To connect a callback for a form on a website. You need to install the leadback callback widget on the website. And enable “call from forms on the website”.
What can a chatbot do and what is it for?
Chatbots are becoming an indispensable email marketing strateg component of any website every year. They can perform routine work. Collect leads even when managers are not at work. And close sales.
Two gray plastic action figures sitting on floor back to backHow does a chatbot work?In most cases. A specific algorithm is written for the bot for the request. Which allows it to answer frequently asked questions in chats.
The chatbot’s operating algorithm looks like this:
The bot receives a request from the client.
The analyzer breaks the query into individual words.
The system analyzes every word.
The analyzer then searches for the answer associated with these words in a special database.
When the answer is found. The bot gives it to the user.
The downside of such a system is that the database. Must be regularly updated so that the client receives up-to-date information. It should also be taken into account that not all clients write grammatically correctly.
The level of intelligence of a bot depends antarctica business directory solely on how it is programmed. A chatbot based on machine learning works better because it understands not only commands but also language. Therefore. The user does not need to enter exact words to get relevant answers. In addition. The bot learns from interactions. With customers and can freely solve similar situations when they arise. The chatbot becomes smarter after each dialogue.
What types of chatbots are there?
Technical support (support). Such bots allow you to significantly save time on response. For example. A request is received about the internet not working. In this case. The bot gives the client an algorithm on what he should do in this situation.