Salesforce in Tour is Salesforce on Tou about to start ? a roadshow job seekers data dedicated to Italian companies that want to explore the latest frontiers of CRM and Artificial Intelligence. The initiative? organized by Salesforce with the support of technological partners Quix and Lutech and with the patronage of Anitec-Assinform and Confimprese? will touch four Italian cities starting from Reggio Emilia on March 13 (Ruote da Sogno space)? continuing then with Naples (April 3)? Bari (April 10) and Catania (May 7).
During the roadshow? Salesforce will present Agentforce
? the Artificial Intelligence platform designed to market recognition and alignment with evolving needs revolutionize the way companies interact with their customers. Customers who have already adopted Agentforce are revolutionizing the way they manage digital work? achieving significant improvements in efficiency and quality of interactions.
Salesforce on Tour will offer unique networking opportunities? direct exchanges with experts? and the chance to co-create innovative solutions with the Salesforce community and its technology partners.
In recent days? the launch of Agentforce 2dx was also announced in San Francisco
? the new version of the digital work platform? designed to integrate agentic Artificial Intelligence into company workflows? enabling AI agents to operate autonomously? proactively and multimodally? beyond the traditional reactive context based on chat.
With Agentforce 2dx? administrators and developers b2c fax can configure? test? and deploy autonomous agents faster and more securely with new low-code and pro-code tools. The platform is further enriched with AgentExchange? the marketplace integrated into Salesforce that offers hundreds of ready-to-use templates and actions developed by over 200 early-stage partners? thus enabling companies to accelerate the adoption of AI agents across different industries and professional fields.
“Today? companies have more work than workers? and Agentforce is stepping in to fill that gap. Extending digital work beyond CRM makes it easier than ever for companies to integrate AI into any workflow or application to manage routine tasks? augment employees? and connect with customers. With deep integrations with Salesforce’s digital workplace platform? CIOs? IT leaders? and developers will be able to build agents and automate work where it’s needed? increasing efficiency? sparking innovation? and unlocking new opportunities in the $6 trillion labor market ?” said Adam Evans ? EVP and GM of Salesforce? during the presentation.