According to the head business structuring begin? of the development department, Kristina Volkova: “In fact, Platrum united people in the company”
Since 2010, the transport and logistics company OOO CENTRAL TRANS has been organizing intercity and international transportation of any complexity and services of special equipment in Russia and the CIS countries. The company employs more than 50 people.
Numbers:
1546 units of vehicles under operational management;
756,000 tons of customer cargo transported during the company’s operation;
680,000,000 t-km — the company’s cargo turnover since its foundation
12 countries – directions of transportation by all types of road transport
Problems the company faced
Due to the sharp increase in staff, chaos began in the company’s management and there was an urgent bulk sms ireland need to structure and automate processes. Managers spent a lot of time on operational activities, but they wanted to deal with strategic tasks.
It was important that line employees began to listen to their immediate managers. We wanted the management team to show more initiative in matters of company development.
In December 2021, the company’s management approached PELLER MEDIA partners for mobile applications and device integration Platrum licenses without additional services. But when the company began to grow rapidly, it was decided to use the services of implementing tools with support, in which detailed work is carried out with each department manager.
Company structure
The implementation began with the company structure. It was important for awb directory the client that new employees understood the levels of subordination in the company and their functions: who is responsible for what, who does what.
Problem:
Previously, employees with various problems went directly to the company’s manager.
Evgeny Tikhonov, head of the company: “It was as if I was the only one responsible for everything in the company, but that’s not the case, and I wanted to distance myself and have my colleagues make decisions on their own and know when and who to contact on each issue.”
The main difficulty in creating the structure was the multifunctionality of the commercial department: the sales department is divided into several areas and different market segments. The company has an extensive system for obtaining leads: tenders, government orders, etc.
The company’s logisticians also deal with both the sale of the company’s services and the fulfillment of contractual obligations. The same employee can accept an order, select a transport company, put a car on a route, and also control the order of payments from the client. It was necessary to understand the intricacies of the levels of subordination.