There are many benefits to receiving orders via WhatsApp from your website. Here are a few:
- You can provide real-time information in an easier way.
- Greater sales opportunities. On WhatsApp you can send more photos of your products or use its tools (catalogue, quick responses, real-time location, etc.) to increase conversions.
- The customer feels better served, buy telemarketing data which allows you to establish closer and longer-lasting relationships.
- You can meet new customers who are browsing the web and add them to your address book. By gaining their trust, you can include them in your WhatsApp Marketing campaigns.
Have you decided to work on the WhatsApp customer service system and have more sales? Think about Whaticket
The more people contact you on WhatsApp, the more you have to improve the efficiency of your customer service system. You can’t handle everything the old-fashioned way or provide late responses: that would be a huge mistake.
You need order, speed, control and to connect more agents to the same WhatsApp number. All of this is offered by Whaticket, a CRM that also allows you to configure chatbots and have a centralized inbox to manage all the messages you receive from WhatsApp, Instagram and Facebook.
You can also track your progress with the monitoring system and make strategic measurements with detailed reports. Whaticket is the ideal ally!