In this blog article, we present you with 8 reasons why you should switch. From greater flexibility and strong company growth to cost-effective solutions – we show you why it’s time to renew your telephone system.
Founding or moving a company
When a new company is founded or the company moves, the new location needs a telephony solution. The solution should offer the most important telephony functions:
- ring call group
- night service
- Text before reporting
- call center
- IVR
It should also cover the most important unified communication functions:
- video conferences
- instant messaging
- Extended status information (Rich Presence)
Of course, mobile devices (cell phones, tablets) must also be able to be integrated into the telephone solution (one-number concept). Telephony and unified communication should be available as easily as possible: without expensive hardware purchases or special staff training (telecommunications administrators). are exactly the right thing for this.
Flexibility in company growth
With strong business growth comes great responsibility: a company must adapt its existing telephony infrastructure so that a telephone system can scale.
This flexibility to simply add or deregister users from the romania phone number library system is invaluable in a dynamic market environment. A
can provide this. A call or email to the provider is usually enough and the company is provided with additional user licenses, lines and channels for making calls.
Or the company wants to expand abroad: Flexibility is a strong argument for a new telephone system, especially when a company is internationalizing.
Multiple locations in different countries can be connected easily and cost-effectively if a cloud solution is used. With a stationary on-premises telephone system, networking the different locations can only be achieved at a significant additional cost.
This flexibility also applies when a company is downsizing: a new telephone system can be exactly the right solution to adapt flexibly to the new situation.
Outdated telephone system
Telephony has changed a lot in recent years. Today, it is no longer about “just being able to make phone calls” – unified communication functions are also required. On – premises telephone systems that are 5 years old or more do not offer the “modern functions” at all or only with expensive updates/upgrades.
Before a company invests in the existing solution, the question arises: Why not switch to a cloud-based solution straight away? These solutions are usually “all-round worry-free” packages and the company can concentrate on its core competence – without any additional effort.
Extension of the maintenance contract for the on-premises telephone system
On-premises telephone systems require expensive maintenance contracts to ensure that they always receive the latest releases or spare parts. Without the latest releases, there is a risk that a software error cannot be reported to the manufacturer.
This is because the manufacturer only offers support for the current release version. Maintenance contracts are usually so expensive that you can get a cloud-based telephony solution for the same price!
When manufacturer support for old hardware ends, the same applies to maintenance: hardware is replaced, which drives up costs even further. A cloud-based solution does not have these disadvantages. Since there is no hardware on site (except telephones), no space needs to be made available. And there are no additional costs for electricity.
Home office requires flexible telephony solutions
Home office poses major challenges for many companies and therefore comes with many requirements. This particularly affects communication:
- A solution must be flexible in its application (soft clients, web clients), easy to use and not require any internal telecommunications specialists.
- It should offer unified communications functions such as video conferencing, rich presence or instant messaging. Automatic functions that, for example, set call forwarding depending on presence status or automatic logging in and out of ring groups make everyday work easier than you think.
- And it should not matter which device (PC client, mobile client, web client) is used to answer or dial calls. The office number must always be included. Web clients do not need to be installed or updated.
Cloud-based telephony solutions offer all of these functionalities in a cost-effective and flexible way. If your solution does not fulfill the functions mentioned, consider switching.
Cost and resource optimization
Nowadays, on-premises telephone systems are pure luxury. For “service telephony”, a company must provide both specially trained personnel and resources (space, air conditioning, power, spare parts).
It would be comparable to this: a company operates a federal risk and authorization management program separate gas station and a car repair shop for its company cars. This causes excessive additional costs and is not economical.
A solution that does not require any extra hardware or extra staff is the ideal optimization. Cloud-based telephone systems are the choice for this: telephony and UC are simply rented and adapted and used as needed.
It have no contractual commitment period and companies can easily reduce and increase licenses at any time. The flexibility of a cloud telephone system is unbeatable. If the provider of the telephony solution is also a network provider, the solution is available from a single source.
Connection of the company locations
When new locations need to be integrated into telephony, the question arises: Can the existing telephony solution do everything that is needed?
If an on-premises system is used, an expansion always means that hardware has to be shipped and put into operation at the respective location.
With a cloud-based telephony solution, a new location just means additional licenses and possibly telephones! A good provider not only supplies licenses, but also offers support in designing the solution.
Providers who are also network operators can also provide the required telephone numbers, whether national or international. So-called “service numbers” (e.g. 0800-) are also usually available.
Existing ISDN solution
ISDN will be completely shut down in the next few years. Although there are “adapters” to operate the ISDN system on IP, such a construct is always australia data fraught with problems.
Such a configuration is at best an emergency solution to buy some time to switch to a new solution.
In addition to being future-proof, modern, cloud-based telephone solutions also offer many other advantages and functions that the existing system cannot provide for technical reasons! In Austria,